Our site uses forms in which you give us contact information (for example, your name, address, telephone number, and email address) so you can place orders and request information and support. For certain services, we may also request a credit card number or other financial information.
We receive and store any information you enter on our site or give us in any other way, including through email, telephone, or other communications. If you contact us for support, we will keep an internal record (including but not limited to contact information, communications, and support given).
We use your information to contact you regarding our products, our site, and our services to you.
We may use information gathered about you from our site (for example, your IP address or device operating system) to help diagnose problems with our server and/or our products, to administer our site, and to improve our services.
This site may contain links to other websites. ZI is not responsible for the privacy practices or the content of such sites.
ZI has security measures in place to protect against the loss, misuse or alteration of the information under our control. ZI limits access to your personal information to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
We may use emails to communicate with you, for purposes including but not limited to the confirmation of placed orders, and to send requested information. We also provide email links to allow you to contact us directly. We strive to promptly reply to your messages.
The information you send to us may be stored and used by ZI in the course of business.
When your account is cancelled (either voluntarily or involuntarily) all of your personally identifiable information may be retained and used as necessary in order to comply with our legal obligations, resolve disputes, or enforce our agreements.